Our Store and Online Ordering will be closed until June 3rd

toiscaribbeanbaking.com
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toiscaribbeanbaking.com
Home
FAQ
Donuts
Catering
ORDER HERE!
Find US!
More
  • Home
  • FAQ
  • Donuts
  • Catering
  • ORDER HERE!
  • Find US!
  • Home
  • FAQ
  • Donuts
  • Catering
  • ORDER HERE!
  • Find US!

Return and Refund Policy

What is your return  policy?

  • We do not except returns. 


What is your refund policy?

  • If you do not pick up your order on your scheduled pick-up day, we do not give a refund. The order will be frozen and available for pick up the next available business day only.
  • If you are displeased with your order. Contact us immediately. We will find a fair solution.


What is your cancellation policy?

  • There will be a refund for orders cancelled 3 days or earlier of scheduled pick-up/delivery for orders $100 or less
  • There will be a refund for orders cancelled 7 days or earlier of scheduled pick-up/delivery for orders over $100-300
  • There will be a refund for orders cancelled 10 days or earlier of scheduled pick-up/delivery for orders over $300 -500
  • If an order is placed after the cancellation window. The order cannot be cancelled with a refund. If the order is in the process of being made there will be no refund. 
  • Catering Cancellation: Refer to Individual Contract.
  • Ordering and scheduling for non-business days will be subject to automatic canceling
  • Orders that do not meet the minimum required for ordering will be automatically cancelled








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